Privacy Policy

1. General Information

Data Controller:
B&B Research OÜ
14629954
Viimsi vald, Metsakasti küla, Katkuniidu põik 5, 74019
info@bbresearch.ee
+37253307823

2. What Data We Collect

2.1.Data Provided by the User

Name
Email
Phone number
Message content
Account data (login, password hash)
Payment and delivery address
Order history

2.2. Data Collected AutomaticallyPreference (Functional) Cookies

IP address
Browser and device information
Server logs
Cookies (cookie ID)

2.3. Data Collected via Third-Party Services

Google Analytics
Meta Pixel
Hotjar / Clarity
YouTube / Vimeo
Google Maps
Chat widgets (Crisp, Tawk.to, Intercom)

3. Purposes of Data Processing

3.1. Provision of Services

Responding to inquiries
Account management
Order processing
Delivery

3.2. Performance of a Contract

Payment processing
Invoicing
Customer support

3.3. Legal Obligations

Accounting
Dispute resolution

3.4. Marketing

Email newsletters
Personalized offers

3.5. Analytics

Behavior analysis
Traffic measurement

4. Legal Bases (GDPR Art. 6)

Performance of a contract – Art 6(1)(b)
Consent – Art 6(1)(a)
Legal obligation – Art 6(1)(c)
Legitimate interest – Art 6(1)(f)

5. Cookie Retention Period

Type of cookie	Retention period
Session cookies	until browser is closed
Persistent cookies	1–24 months
Marketing cookies	varies by provider

6. More Information